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Associate Field Support Representative

Ecolab is seeking Associate Field Support Specialist to join our Energy Services Finance team. This individual will be responsible for a broad range of administrative, technical and accounting responsibilities. The incumbent is responsible to manage various roles and accountabilities to ensure the efficient operation and support of various business units. As a member of the Order to Cash (O2C) Team, you will play an integral role in working with the Sales and Supply Chain teams. Timely and Accurate Order Entry are key as well as the ability to work in a fast-paced environment. Additionally, this team handles billing as well as Accounts Receivable support for EDI (electronic invoicing process).
What's in it For You:
You will join a growth company offering competitive pay and benefits
Access to best in class resources, tools and technology
Opportunity for a long term, advanced career path
A culture that values safety first, including training and personal protection
Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
What You Will Do:
Order to Cash responsibilities - customer order management, customer master data set up and change requests, entering and monitoring customer orders in SAP, handling customer inquiries via phone, fax, e-mail or web, invoicing to customer specific requirements, EDI management, invoice resolution, process returns and RMAs, documenting and maintaining customer specific requirements. Responsibilities include:
Responsible for Order to Cash processing including sales order entry, delivery creation, and invoicing
Monitoring of accounts payable and accounts receivable
Responsible for the administration and general office duties involving, typing, and record and file maintenance, documentation creation
Assisting with sales reporting and documentation
Maintaining relevant EDI information and processing EDI errors
Working closely with customers and internal departments to resolve order and/or inventory issues
Generates and maintains confidential information and administer company policy and procedures
Performs system testing
Applies technical skills and line knowledge to complete assigned work within own work group/project team
Works toward and contributes to achievement of team/business unit goals
Solves problems within own work group/project team
Position Details: This position is located in Vernal, UT
Minimum Qualifications:
High School degree or equivalent required
Strong Excel Knowledge
3-5 years' experience providing support at an intermediate level
No immigration sponsorship offered for this role
Preferred Qualifications:
Some college
Bachelor's degree in Business Administration or equivalent preferred
Advanced abilities with Microsoft Office applications including Excel, PowerPoint and Word
SAP experience preferred
Requires the ability to exercise independent judgment and basic reasoning skills
Excellent verbal and written communication skills
Ability to work in fast paced environment
Strong analytical, communication, and multi-tasking skills
Must be flexible, responsive and resourceful
Ability to work in a fast-paced environment
About Nalco Champion:
Discover how Nalco Champion helps fuel 550 million vehicles globally. Ecolab's Energy
Services business, Nalco Champion, provides specialty chemistry programs and related
services for upstream, midstream and downstream oil and gas operations looking to
maximize production, protect assets and reduce operating costs and environmental
impact. Through on-site problem solving and innovative technologies, our team provides
solutions that help energy customers overcome complex challenges in the world's
toughest energy frontiers.


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